Get in Touch
Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.
Frequently Asked Questions
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Because we prioritize high-end domestic craftsmanship and local logistics, hat orders are processed and shipped from our primary fulfillment hub in Denver, Colorado. Standard domestic shipping typically takes 3–5 business days once packaged.
Shirt orders are shipped from our manufacturer and depending on the product can take up to 14 days to arrive. -
Item dCurrently, Feral Mode operates as a lean domestic operation focused on serving the North American alternative and gear community. International shipping pipelines are locked for Phase 1 but will unlock as our production capacity expands.escription
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We do not manufacture mass-produced retail apparel. To preserve absolute brand exclusivity and maintain strict quality control loops, our collections are released in highly curated micro-launches—often capped at 50 to 100 units per colorway. Once a drop sells out, that specific configuration is archived permanently.
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Absolutely. We recognize that our gear bridges underground subcultures with premium streetwear. All orders ship in entirely unmarked, plain weatherproof mailers or industrial boxes. The return label will read strictly as FM Logistics or Feral Mode, ensuring complete privacy from your doorstep inward.
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Due to the next-to-skin intimate nature of jockstraps and personal fetishwear, all underwear sales are final once the packaging seal is broken, strictly for hygiene and biosafety standards. For headwear, graphic tees, and un-worn body gear, we accept returns or exchanges within 14 days of delivery, provided all original hang-tags and silicone trims remain completely intact.